In order to access your personal account information, click on the "Access Your
Account" link located in the left hand side of this page.
Download the form below to view a brief letter and worksheet describing the required
information to review. There is no need to send this information to us, just CALL
our Loan Resolution Department as soon as possible and we’ll go over this with you
over the phone.
Call today at (877) 735-3637 to speak with a professional Loan Resolution representative.
We understand that sometimes situations occur that make it difficult for you to
make your monthly mortgage payments. Our Loan Resolution Department was specifically
created to help our customers who are experiencing these problems.
Please beware of any firm offering to intervene on your behalf while charging
you a fee for their services. We invite you to work directly with your Loan Counselor
at Selene. We are prepared to discuss your situation and help determine the best
course of action for you.
We look forward to speaking with you about your mortgage needs.
It’s time to review you for a possible Loan Modification. Please follow the instructions
in completing these forms and providing the required “signed” documents as requested.
Please return this information as soon as possible by faxing it to (866) 926-5498
or scanning and emailing it to
. Please call the number below with any questions.
We are ready and willing to consider all workout options including; loan reinstatement,
repayment plan, forbearance plan, loan modification and other alternatives to foreclosure,
such as a deed-in-lieu or short sale. In order to assist you in expediting the workout
process, please have available a list of household expenses, recent income documentation
and an explanation of your current financial circumstances when contacting Selene
The Department of Housing and Urban Development (HUD) offers free referrals to approved
housing counseling agencies and their services, please call (800) 569-4287 on weekdays
between 9:00AM and 5:00PM ET (6:00AM to 2:00PM PT). You can also get an automated
referral to the three HUD-approved housing counseling agencies located closest to
you by calling (800) 569-4287.
Selene Finance LP is a debt collector. Unless you are in bankruptcy or received
a bankruptcy discharge of this debt, Selene Finance is attempting to collect a debt
and any information obtained will be used for that purpose. If you are in bankruptcy
or received a bankruptcy discharge of this debt, this communication is not an attempt
to collect the debt against you personally, but is notice of a possible enforcement
of the lien against the collateral property.