Note: please include your name and loan number on all correspondence.
Selene Finance LP
P.O. Box 71243
Philadelphia, PA 19176-6243
Lockbox Processing
Selene Finance LP
F/S Global Lockbox
100 Grove Road, Suite 6
West Deptford, NJ 08066
Selene Finance LP
P. O. Box 8619
Philadelphia, PA 19101-8619
Selene Finance LP
3501 Olympus Blvd, Suite 500
Dallas, TX 75019
To provide hazard, property, & flood documentation, please use
this address:
Selene Finance LP
P.O. Box 461470
San Antonio, TX 78246
Fax #: (866) 816-6837
For insurance questions, please call this number:
Telephone #: (866) 318-1084
To submit a loss draft claim, please use this address:
Selene Finance LP
Attn: Loss Drafts
P. O. Box 692396
San Antonio, TX 78269-2396
Fax #: (866) 557-2063
For loss draft questions, please call this number:
Telephone #: (866) 314-0056
To provide tax documentation, please use this address:
Selene Finance LP
P.O. Box 9217
Coppell, TX 75019
Fax #: (817) 826-0109
For property tax questions, please call this number:
Telephone #: (877) 735-3637
Selene Finance LP
ATTN: Customer Service Research
P.O. Box 8279
Philadelphia, PA 19101-8279
Selene Finance LP is registered with the Superintendent. You may file complaints and obtain further information about Selene Finance LP by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at
www.dfs.ny.gov.
Complaints regarding the servicing of your mortgage should be sent to
The Department of Savings and Mortgage Lending,
2601 North Lamar, Suite 201,
Austin, TX 78705.
A toll - free consumer hotline is available at (877) 276-5550.
To file a complaint about unlawful conduct by an Oregon licensee or a person required to have an Oregon license, call DFR at (888) 877-4894S. or visit
dfr.oregon.gov.