Insurance Department

To provide hazard, property and flood documentation, please use this address:

Selene Finance LP

P.O. Box 461470

San Antonio, TX 78246

Fax: (866) 816-6837

For insurance questions, please call this number:

Telephone: (866) 318-1084

Insurance Claims Department

To submit a loss draft claim, please use this address:

Selene Finance LP

Attn: Loss Drafts

P. O. Box 692396

San Antonio, TX 78269-2396

Fax: (866) 557-2063

For loss draft questions, please call this number:

Telephone: (866) 314-0056

For education on the Loss Draft process and to ensure a smooth repair process, please visit LossTrak. LossTrak provides helpful educational videos and information on the Loss Draft process that can answer many of your questions. You will also have the option to notify Loss Draft of a claim directly from the website in order to start the process and receive a claim packet as well as other self-service options.